THE APPLICATION OF PAPERLESS AND GREEN THEORY IN NATIONAL DEFENCE UNIVERSITY OF MALAYSIA: A CONCEPTUAL STUDY

Hasan Al-Banna Mohamed, Mohd Hamran Mohamad, Sayuti Ab Ghani, Rogis Baker, Kamarulzaman Lamin, Norlaila Mazura Mohaiyadin, Khairunnisa Mardzuki

Abstract


The green environment through electronic government is seen increasingly more useful in today’s economy and business due to its effectiveness and applicability in various fields. Paperless is the reduction of paper usage practiced by the employees in many workplaces which is an important element in national electronic government today. Despite the rapid acculturation of paperless systems in many organizations, researchers have argued that it is yet to promote and establish a paperless practice that leads to sustainable and reliable approaches especially in the working environment at the National Defense University of Malaysia (NDUM) due to high perceived profitability by the stakeholders. Evidence shows that the traditional use of the paper-based process in daily working practices leads to many weaknesses, risks, and financial burdens. This implies that it will be very important to truly embed behavioral intention (desire towards paperless practice) within a community of NDUM if individual perceptions of the use of information technology (IT) in the e-government service is the motivator factor. The paper aims to propose a study on the relationship of perceived organizational support dimensions (IT, management and peer supports) within the paperless context which is grounded by a famous theory namely Technology Acceptance Model (TAM). A literature study is used as a method to yield related findings. Thus, this paper provides a research model (conceptual) to extend the knowledge of how organizational support influences employees’ behavioral intention in practicing paperless. This study is then constructed into possible research hypotheses for future empirical researches.  The model of research will provide a beneficial guideline for strategies determination in promoting e-government services, particularly the paperless based service.


Full Text:

PDF

References


Agarwal, R., & Prasad, J. (1999). Are Individual Differences Germane to the Acceptance of New Information Technologies? Decision Sciences, 30(2), 361–391. https://doi.org/10.1111/j.1540-5915.1999.tb01614.x

Andersen, N., & Turner, J. A. (1994). Creating the 21st century organization: The metamorphosis of Oticon (No. IS-95-13).

Anna, A. C. A., & Yusniza, C. K. (2010). Adoption of tax e-filing: A conceptual paper. African Journal of Business Management, 4(5), 599–603.

Asma’ Mokhtar, U., & Mohammad Yusof, Z. (2009). Electronic records management in the Malaysian public sector: the existence of policy. Records Management Journal, 19(3), 231–244. https://doi.org/10.1108/09565690910999201

Azman, A. (2012). E-government. Sabah: The Malaysian Administrative Modernization and Management Planning Unit (MAMPU).

Bakar, A. B. A., & Ariffin, M. Y. M. (2013). The usage of e-journal amongst lecturers at a public university in Malaysia. Turkish Online Journal of Educational Technology.

Barker, S., Fiedler, B., & Johnson, P. (2008). Paperless assignments: Moving forward or marking time? In Hello! Where are you in the landscape of educational technology? Retrieved from http://www.ascilite.org.au/conferences/melbourne08/procs/barker.pdf

Brusco, J. M. (2011). Trending Toward Paperless. AORN Journal. https://doi.org/10.1016/j.aorn.2011.04.020

Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319. https://doi.org/10.2307/249008

Dyer, H. (2018). Introducing green theory in international relations. Retrieved April 30, 2020, from https://www.e-ir.info/2018/01/07/green-theory-in-international-relations/

Herrero Crespo, Á., & Rodríguez Del Bosque Rodríguez, I. A. (2008). Explaining B2C e-commerce acceptance: An integrative model based on the framework by Gatignon and Robertson. Interacting with Computers, 20(2), 212–224. https://doi.org/10.1016/j.intcom.2007.11.005

Iqbal, H., & Ahmed, F. (2015). Paperless campus: The real contribution towards a sustainable low carbon society. IOSR Journal of Environmental Science, Toxicology and Food Technology, 9(8), 10–17.

Jabbour, C. J. C., Santos, F. C. A., & Nagano, M. S. (2010). Contributions of HRM throughout the stages of environmental management: methodological triangulation applied to companies in Brazil. The International Journal of Human Resource Management, 21(7), 1049–1089. https://doi.org/10.1080/09585191003783512

Jose Chiappetta Jabbour, C. (2011). How green are HRM practices, organizational culture, learning and teamwork? A Brazilian study. Industrial and Commercial Training, 43(2), 98–105. https://doi.org/10.1108/00197851111108926

Kissell, J. (2013). Embracing the nearly paperless future. Macworld, 30(10), 76–77.

Larrán Jorge, M., Herrera Madueño, J., Calzado Cejas, M. Y., & Andrades Peña, F. J. (2015). An approach to the implementation of sustainability practices in Spanish universities. In Journal of Cleaner Production. https://doi.org/10.1016/j.jclepro.2014.07.035

Legacy, C. (2004). Campus Sustainability : Sustainability Assessment Framework at the University of Waterloo. Victoria.

Mahmood, M. A., Hall, L., & Swanberg, D. L. (2001). Factors Affecting Information Technology Usage: A Meta-Analysis of the Empirical Literature. Journal of Organizational Computing and Electronic Commerce, 11(2), 107–130. https://doi.org/10.1207/S15327744JOCE1102_02

McLeod, J., Hare, C., & Johare, R. (2004). Education and training for records management in the electronic environment: The (re)search for an appropriate model. Information Research, 9(3), 179.

Mills-Senn, P. (2014). How safe are your digital documents? University Business, 17(5), 27–30.

Obiora, S. C. (2017). Identifying Corporate Socially Responsible, Cost Minimizing, Management, and Energy Saving Techniques to be implemented on a University Campus, Through a Paperless Initiative. IOSR Journal of Business and Management, 19(2), 55–66. https://doi.org/10.9790/487X-1902025566

Reaz, M. B. I., Hussain, M. S., & Khadem, M. S. (2007). Multimedia university: A paperless environment to take the challenges for the 21st century. AACE Journal.

Renwick, D., Redman, T., & Maguire, S. (2008). Green HRM: A review, process model, and research agenda. Sheffield: University of Sheffield Management School.

Roorda, N. (2001). Auditing Instrument for Sustainability in Higher Education. Higher Education.

Saadatian, O., Salleh, E. I., Tahir, O. M., & Dola, K. (2009). Observations of sustainability practices in Malaysian research universities: Highlighting particular strengths. Pertanika Journal of Social Science and Humanities, 17(2).

Selvi, S., Khan, S., Rani, U., Prasad, B. V. N., Paul, A. K., & Biswal, A. K. (2011). Document management system - Go green “a paperless office” for steel plants. Steel Times International.

Shah, S., & Tiwari, M. (2010). Networking or paperless office in Technical Institutes of India. International Journal of Computer Science and Network Security, 10(3), 177–181.

Thatcher, J. B., Zimmer, C., Gundlach, M. J., & McKnight, D. H. (2008). Internal and external dimensions of computer self-efficacy: An empirical study. IEEE Transactions on Engineering Management, 55(4), 628–644.

The Malaysian Administrative Modernization and Management Planning Unit. (2011). The Malaysian Public Sector Strategic Plan 2011-2015. Retrieved January 10, 2017, from www.mampu.gov.my

The Paperless Office. (2009). International Journal of Micrographics & Optical Technology, 27(1&2), 15.

Venkatesh, V., & Davis, F. D. (2000). A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies. Management Science, 46(2), 186–204. https://doi.org/10.1287/mnsc.46.2.186.11926

Welsh, T. (2007). Growing profits with technology. Journal of Financial Planning, 20, 11–27.

Wilfredo, H. L., & Crystal, J. P. (2013). Education for sustainable development practices among polytechnics in Malaysia. In Proceeding of the International Conference on Social Science Research. Penang: Conferences.net.




DOI: http://dx.doi.org/10.33172/jp.v6i1.605

Article Metrics

Abstract view : 0 times
PDF - 0 times

Lisensi Creative Commons
Jurnal Pertahanan is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.